GetBloomDirect Support

Find the right place to start.

Use the shortcuts below for common setup and workflow areas. If something is unclear, broken, or doesn't match what you expect, contact GetBloomDirect directly.

BloomWebsites

Website setup & operations

Use these shortcuts to find the right BloomWebsites area. Account tools will ask you to sign in when needed.

Start your BloomWebsite

Open the BloomWebsites workspace, review your storefront, and work through the setup needed before launch.

Open BloomWebsites

Products & catalog import

Add products manually or use the CSV import/export tools to bring an existing catalog into Bloom.

Open Catalog

Payments, launch & billing

Connect the supported payment setup, review launch readiness, and manage the BloomWebsites subscription used to publish.

Open Launch & Billing

Custom domain

Verify domain ownership, add the required DNS records, and confirm routing before sending customers to your live site.

Open Domain Setup

The Floral POS integration

Configure and test the BloomWebsite order export used by supported The Floral POS workflows.

Open TFPOS Integration

GetBloomDirect Network

Florist network help

Send & receive florist orders

Create a florist-to-florist order, review incoming orders, and manage the fulfillment workflow from your dashboard.

View Getting Started

Network, profile & settings

Review your public shop information, delivery settings, payment methods, network visibility, and other shared shop settings.

Open Shop Settings

Still need help?

Send the shop name, the page or workflow you're working in, and a short description of what happened. Screenshots are helpful when the issue is visual.

getbloomdirect@gmail.com